ARTICLE 1: PREAMBLE
This privacy policy applies to the site: Centrale Fillers.
The purpose of this privacy policy is to inform the users of the site:
- The manner in which their personal data is collected and processed. All data that can identify a user should be considered personal data. This includes, in particular, the first name and last name, age, postal address, email address, the user's location, or even their IP address;
- What are the users' rights regarding this data;
- Who is responsible for the processing of personal data collected and processed;
- To whom are these data transmitted;
- Eventually, the site's policy regarding 'cookies' files.
This privacy policy complements the legal notices and the General Terms of Use that users can consult at the following address.
ARTICLE 2: GENERAL PRINCIPLES REGARDING DATA COLLECTION AND PROCESSING
In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of users' data on the site comply with the following principles:
- Legality, loyalty, and transparency: data can only be collected and processed with the consent of the user who owns the data. Each time personal data is collected, the user will be informed that their data is being collected, and for what reasons their data is being collected;
- Limited purposes: the collection and processing of data are carried out to meet one or more objectives specified in these general terms of use;
- Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
- Data retention over time: data is retained for a limited duration, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the retention period;
- Integrity and confidentiality of collected and processed data: the data controller commits to ensuring the integrity and confidentiality of the collected data.
In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if at least one of the following conditions is met:
- The user has expressly consented to the processing;
- The processing is necessary for the proper execution of a contract;
- The processing is in compliance with a legal obligation;
- The processing is justified by a necessity related to the safeguarding of the vital interests of the data subject or another natural person;
- The processing may be explained by a necessity related to the execution of a public interest mission or that falls under the exercise of public authority;
- The processing and collection of personal data are necessary for the legitimate and private interests pursued by the data controller or by a third party.
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF NAVIGATING THE SITE
A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION
The personal data collected on the site Centrale Fillers are as follows:
User and account information:
– Pseudonym
- Password
– Unique user identifier
Billing and shipping address:
– Country
– Street number and name
- City
– Postal code
Personal information used to identify our clients and fulfill their order:
– First name
– Name
– Email Address
– Telephone
– Status (professional or individual)
– Company name
– Intracommunity VAT Number
– Chosen mode of transport
– Payment with or without VAT
– Choice of payment method
– Bank details (via Paypal or Payline, secure third-party banking terminals)
Navigation statistics & behavior on our site:
– Source of visits
– Number of sessions
– Pages visited
– Time spent on the visited pages
- Cart (amount, products, abandonment rate, etc.)
– Device ID
– Localization
– Device type
– Cookies
– IP Addresses
- Data identifying your internet browser and its version
- Pixels & web tags used (site, social networks)
Personal information:
– Purchase History
– Payment Information
– History of conversations and documents with our customer support
Personal preferences:
– Your wish list
– Your marketing preferences and cookies.
This data is collected when the user performs one of the following actions on the site:
Subject to the acceptance of our statistical and/or marketing cookies:
When the user purchases a product on our site, we will retain (for a limited period as per our cookie policy) and use the provided data in order to fulfill their order.
When the user subscribes to our newsletter, their email is stored via our secure emailing tool MailChimp so that they can receive our latest news, promotions, and information notices related to the activity of our site.
As soon as the user visits our website, the navigation and behavior on our site will be retained for a limited period (see our cookie policy) to better understand and thus improve the user experience.
When the user creates a cart, we retain the various information mentioned for a finite period in order to better understand and attempt to improve our offering.
Furthermore, when making a payment on the site, a record of the transaction including the order confirmation and the invoice will be retained in the computer systems of the site publisher.
The data controller will retain all collected data in its computer systems on the site and under reasonable security conditions for a period of: 5 years.
The collection and processing of data serve the following purposes:
To allow our website to function properly:
If you want to place an order on our e-commerce site, you will need to at least create a cart, fill out our billing form (and delivery form, if the addresses are different), validate your order, and pay using your preferred payment method.
We use the personal data you provide us for our functional activities for the same purpose. For example: when you make a purchase, we use this information for accounting, auditing, and other internal purposes. We may use personal data related to how you use our products to enhance your customer experience and help us identify technical or service issues to resolve them.
To provide information about our services, products, and promotions:
If you consent, we will send you marketing communications and informational emails about the products, services, and promotions of Centrale Fillers. Of course, you can unsubscribe at any time after giving your consent.
If you are one of our customers (you have placed one or more orders with us), we may use the contact information you provided to send you marketing communications about similar products or services, where permitted by applicable law (unless you have opted out).
For the protection of the rights, property, and safety of all parties involved on our site:
We also use your personal data related to how you use our site in order to detect and/or prevent fraud, illegal uses, violations of our General Terms and Conditions, all forms of abuse, and to comply with the applicable legal framework.
For statistical and analytical research:
We can use data regarding how our visitors use our website and social media to better understand the preferences and behaviors of our customers.
For example: By collecting certain information on how visitors search for and find products on our site, we can improve the organization/presentation of featured products.
Other possible ends:
We may possibly use your personal data for other purposes; if this occurs, we will provide you with the specific information necessary and request your consent if required.
B. TRANSMISSION OF DATA TO THIRD PARTIES
The data may be transmitted to the third parties listed below:
Certain data collected may be shared with third parties, see detailed explanations below:
Third-party service providers processing personal data on behalf of Centrale Fillers, for example for payments and the use of credit cards (Payline and Paypal), shipping and deliveries (Boxtal, SendCloud, Mondial Relay, La Poste, Chronopost, DHL), hosting (O2Switch), administration and management of your data (WordPress Woo-commerce, Google Analytics, Metorik, Facebook Business, Pinterest, Instagram Business), email distribution (Mailchimp, O2Switch mail), research and analysis (Woo-commerce, Metorik, Google Analytics, Facebook Business), as well as for the administration of certain services and functionalities available on our site. When we use the services of third-party providers, we enter into contracts that require them to implement appropriate technical and organizational measures to protect your personal data.
Other third parties as necessary for:
– To comply with a government request, or applicable law
– Prevent illicit uses of our site and/or violations of our General Terms and Conditions.
– Defend ourselves against third-party claims
– Provide our assistance in the context of investigations and/or fraud prevention.
Other third parties with your consent.
C. DATA HOSTING
The site Centrale Fillers is hosted by: AWS
The host can be contacted at the email: contact@aws.com
The data collected and processed by the site are exclusively hosted and processed within the European Union.
ARTICLE 4: DATA PROCESSOR AND DELEGATED TO DATA PROTECTION
A. THE DATA PROCESSOR
The data controller is: Paul LORHO. He can be contacted in the following manner:
Monday – Saturday. By email: info@centralefillers.iwzxfkcjak-xoy4wzmo74pw.p.runcloud.link
The data controller is responsible for determining the purposes and means employed in the processing of personal data.
B. OBLIGATIONS OF THE DATA CONTROLLER
The data controller commits to protecting the personal data collected, not to transmit it to third parties without informing the user, and to respect the purposes for which this data was collected.
The site has an SSL certificate to ensure that the information and data transfer occurring through the site are secure.
An SSL certificate ("Secure Socket Layer" Certificate) aims to secure the data exchanged between the user and the site.
Furthermore, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would result in disproportionate formalities, costs, and procedures for them.
In the event that the integrity, confidentiality, or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means.
C. THE DATA PROTECTION OFFICER
Furthermore, the user is informed that the following person has been appointed Data Protection Officer: DPO Externalized.
The role of the Data Protection Officer is to ensure the proper implementation of national and supranational provisions related to the collection and processing of personal data. It is sometimes referred to as DPO (for Data Protection Officer).
The data protection officer can be contacted in the following manner:
Available from Wednesday to Friday from 9 AM – 6 PM – By email: info@centralefillers.iwzxfkcjak-xoy4wzmo74pw.p.runcloud.link
ARTICLE 5: USER RIGHTS
In accordance with the regulations regarding the processing of personal data, the user has the rights listed below.
In order for the data controller to comply with their request, the user is required to provide: their first and last name as well as their email address, and if relevant, their account number or personal space or subscriber number.
The data controller is required to respond to the user within a maximum period of 30 (thirty) days.
A. PRESENTATION OF USER RIGHTS REGARDING DATA COLLECTION AND PROCESSING
a. Right of access, rectification, and right to erasure
The user can become aware of, update, modify, or request the deletion of their data, in accordance with the procedure outlined below:
The user must send an email to the data processing manager, specifying the subject of their request and using the contact email address provided above.
If the user has one, they have the right to request the deletion of their personal space by following the procedure below:
The user must send an email to the data processing manager, specifying their personal space identifier. The deletion request will be processed within 10 working days.
b. Right to data portability
The user has the right to request the portability of their personal data, held by the site, to another site, in accordance with the procedure set out below:
The user must request the portability of their personal data from the data controller by sending an email to the address provided above.
c. Right to restriction and objection to data processing
The user has the right to request the limitation or to object to the processing of their data by the site, without the site being able to refuse, except to demonstrate the existence of legitimate and compelling reasons that may prevail over the interests and rights and freedoms of the user.
In order to request the restriction of the processing of their data or to object to the processing of their data, the user must follow the procedure below:
The user must request a limitation on the processing of their personal data from the data controller by sending an email to the address provided above.
d. Right not to be subject to a decision based solely on automated processing
In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based solely on automated processing if the decision produces legal effects concerning them, or significantly affects them in a similar manner.
e. Right to determine the fate of data after death
The user is reminded that they can organize what should happen to their collected and processed data in the event of their death, in accordance with law n°2016-1321 of October 7, 2016.
f. Right to seize the competent supervisory authority
In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or if they believe that one of the rights listed above has been violated, they have the right to refer the matter to the CNIL (National Commission for Information Technology and Civil Liberties, https://www.cnil.fr) or any competent judge.
B. PERSONAL DATA OF MINORS
In accordance with the provisions of Article 8 of European Regulation 2016/679 and the Data Protection Act, only minors aged 15 years or older can consent to the processing of their personal data.
If the user is a minor under the age of 15, the consent of a legal representative will be required in order for personal data to be collected and processed.
The site publisher reserves the right to verify by any means that the user is over 15 years old, or that they have obtained the consent of a legal representative before browsing the site.
ARTICLE 6: USE OF 'COOKIE' FILES
The site may eventually use "cookies" techniques.
A "cookie" is a small file (less than 4 KB) stored by the site on the user's hard drive, containing information related to the user's browsing habits.
These files allow him to process statistics and information about traffic, facilitate navigation, and improve the service for the user's comfort.
For the use of "cookies" files involving the storage and analysis of personal data, the user's consent is necessarily required.
This user consent is considered valid for a maximum duration of 13 (thirteen) months. At the end of this period, the site will again request the user's permission to store "cookies" on their hard drive.
a. User's opposition to the use of 'cookies' by the site
The user is informed that they can oppose the recording of these "cookies" files by configuring their browsing software.
For your information, the user can find at the following addresses the steps to follow in order to configure their web browser software to oppose the recording of 'cookie' files:
- Chrome : https://support.google.com/accounts/answer/61416?hl=fr
- Firefox: https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
- Safari : https://www.apple.com/legal/privacy/fr-ww/
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Opera : https://www.opera.com/help/tutorials/security/cookies/
In the event that the user decides to disable "cookies" files, they will be able to continue browsing the site. However, any malfunction of the site caused by this action cannot be considered as the responsibility of the site publisher.
b. Description of the 'cookies' files used by the site
The site editor draws the user's attention to the fact that the following cookies are used during their browsing:
WordPress
Objective: WordPress login cookie
Retention period: 30 days
Description: A cookie to keep you logged in
Names used: _wordpress_
WooCommerce
Objective: This cookie is placed to keep track of sales, cart items, and for the proper functioning of the e-commerce site.
Shelf life: 365 days
Description: This cookie is placed to keep track of sales, cart items. Functioning of the e-commerce site and statistics.
Names used: wc_cart_hash_xxxxxx, wpwoocommerce_session_xxxxxx, woocommerce_recently_viewed, woocommerce_items_in_cart, woocommerce_cart_hash, wp_woocommerce_session_xxxxxx
PHP Session ID
Objective: Storing user data across pages for functional purposes.
Retention period: Data storage so that users can use it in the web application.
Description: Sessions are a simple way to store individual user data with a unique session ID. Session IDs are sent to the browser via session cookies, and the ID is used to retrieve existing session data.
Names used: PHPSESSID
WordPress.com
Objective: For the proper functioning of the WordPress site
Retention period: From a session up to two years
Description: Collection of internal metrics for user activity, aimed at improving the user experience.
Names used: tk_lr, tk_or, tk_r3d
By navigating the site, the user is made aware that third-party 'cookie' files may be stored.
This particularly concerns the following third parties:
Google Analytics
Objective: Performance
Retention period: From a session up to two years
Description: We use Google Analytics, a web statistics service provided by Google. Google Analytics uses cookies that allow us to analyze the usage of our website and compile reports on website activity and internet usage.
Names used: _ga, _gid, _gat, _gaexp, _utm, __utmc, UTMD_, __utmv, __utmz, _gat_gtag_UA_ID, gadwp_wg_default_view, gadwp_wg_default_swmetric, gadwp_wg_default_metric, gadwp_wg_default_dimension, gadwp_ir_default_dimension, gadwp_ir_default_swmetric, gadwp_ir_default_metric
WordPress.com
Objective: For the proper functioning of the WordPress site
Retention period: From a session up to two years
Description: Collection of internal metrics for user activity, aimed at improving the user experience.
Names used: tk_lr, tk_or, tk_r3d
JetPack
Objective: General statistics of WordPress,
Retention period: One session
Description: Keeps modules that may require additional privacy verification for private sites in order to communicate them correctly to the user. Maintains a randomly generated anonymous identifier. It is only used in the administration part for general analytical tracking.
Names used: tk_tc, tk_qs, tk_ai, jetpackState
Stripe payment gateway
Objective: Fraud Prevention
Retention period: One session
Description: Stripe uses cookies to prevent fraud.
Names used: __stripe_mid, __stripe_sid
Facebook
Objective: Personalized Advertisements
Retention period: 1 year
Description: Facebook uses cookies to target users with personalized advertisements.
Names used: fbm_, actppresence, sb, csm, c_user, frstxs, datr, _fbp
Google Tag Manager
Objective: Performance
Retention period: From a session up to two years
Description: We use Google Tag Manager, a web analytics service provided by Google. Google Tag Manager uses cookies that allow us to analyze the usage of our website and compile reports on website activity and internet usage.
Names used: Google Analytics
Metorik
Objective: This cookie is used to set up a shopping cart and make it function. It also manages statistics on the products.
Shelf life: 365 days
Description: This cookie is used to set up a shopping cart and make it function. It also manages statistics on the products.
Names used: metorik_http_referer, sbjs_current, sbjs_current_add, sbjs_first, sbjs_first_add, sbjs_migrations, sbjs_session, sbjs_udata
MailChimp
Objective: This cookie is used to track newsletter sign-ups.
Shelf life: 365 days
Description: These cookies are used to track newsletter sign-ups and customers' email addresses at checkout. Mailchimp uses cookies to store information collected from user inputs for re-marketing purposes.
Names used: mailchimp_landing_site, mailchimp.cart.current_email, mailchimp.cart.previous_email, mailchimp_user_email, mailchimp_user_previous_email, mailchimp_cart_current_email, mailchimp_cart_previous_email
GDPR Plugin
Objective: The GDPR extension is an extension that implements cookies to assist DPOs (or DPDs) in making a website compliant with the GDPR.
Shelf life: 365 days
Description: The GDPR extension is an extension that implements cookies to assist DPOs (or DPDs) in making a website compliant with the GDPR.
Names used: gdpr, gdpr[consent_types], gdpr[allowed_cookies], gdpr[privacy_bar], cookie_notice_accepted, cookies_accepted, gdpr[privacy_bar, gdpr[allowed_cookies, gdpr[consent_types
PayPal
Objective: This cookie is used in order to be able to pay via PayPal.
Shelf life: 365 days
Description: This cookie is used to enable payment via PayPal.
Names used: __paypal_storage__
Algolia
Objective: This cookie allows the use of the Algolia search function on our website.
Shelf life: 365 days
Description: This cookie allows the use of the Algolia search function on our website.
Names used: algoliasearch-client-js
WP_API Schema
Objective: This cookie allows for the provision of JSON-LD or SEO schema markup for articles, events, local businesses, products, recipes, reviews, and much more.
Shelf life: 365 days
Description: This cookie allows for the provision of JSON-LD or SEO Schema markup for articles, events, local businesses, products, recipes, reviews, and much more.
Names used: wp-api-schema-model, wp-api-schema-model_xxxxxx
Instagram
Objective: Personalized Advertisements
Retention period: 1 year
Description: Instagram uses cookies to target users with personalized advertisements.
Names used: fbm_, actppresence, sb, csm, c_user, frstxs, datr, _fbp
Google Fonts
Objective: Displaying fonts on our website
Shelf life: 365 days
Description: We use the Google Fonts API to display fonts on our website. The Google Fonts API requires your IP address when you visit our website.
Names used: tcb_google_fonts
PayPal
Objective: Payment processing
Retention period: Session
Description: We use PayPal for secure payment processing.
Names used: paypal
Sourcebuster JS
Objective: Statistics
Retention period: 1 session to 2 years
Description: Cookie to determine the source or sources from which visitors come to our site.
Names used: sbjs_current
Furthermore, the site integrates social media buttons, allowing the user to share their activity on the site. Cookies from these social networks may therefore be stored on the user's computer when they use these features.
The user's attention is drawn to the fact that these sites have their own privacy policies and terms of use that may differ from those of the site. The site publisher invites users to review the privacy policies and terms of use of these sites.
ARTICLE 7: CONDITIONS FOR MODIFYING THE PRIVACY POLICY
The present privacy policy can be consulted at any time at the address indicated below:
https://www.centralefillers.com/politique-de-confidentialite/
The publisher of the site reserves the right to modify it in order to ensure its compliance with applicable law.
Therefore, the user is encouraged to regularly review this privacy policy in order to stay informed of the latest changes that will be made to it.
The user is informed that the last update of this privacy policy took place on: 26/04/2021.
ARTICLE 8: USER ACCEPTANCE OF THE PRIVACY POLICY
By navigating the site, the user certifies that they have read and understood this privacy policy and accepts its terms, particularly regarding the collection and processing of their personal data, as well as the use of "cookies".
